Frequently Asked Questions
Everything you need to know about your Fizzy Goblet experience.
How do I find the right size for my Fizzy Goblet footwear?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for our closed-back juttis to ensure maximum comfort.
What materials are used in your products?
Our footwear is handcrafted using high-quality genuine leather, premium fabrics, and intricate hand-embroidery. Each pair features double-layer cushioning for all-day comfort.
How long does shipping take?
Domestic orders typically arrive within 5-7 business days. International shipping can take between 10-15 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 7-day exchange policy for unused products in their original packaging. Please note that customized or 'Final Sale' items are not eligible for returns or exchanges.
Do you offer international shipping?
Yes, we ship our handcrafted collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my hand-embroidered shoes?
We recommend dry cleaning only. Store your pairs in the provided muslin dust bags to protect the delicate embroidery from moisture and dust.